At Allorly, we are committed to providing a convenient and reliable shipping experience for our customers.
1. Shipping Destinations
We currently ship orders within the United States only. We do not offer international shipping at this time.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. Processing times may be extended during peak shopping seasons or due to unforeseen circumstances.
3. Shipping Methods and Carriers
Depending on the delivery destination, package size, and shipping service selected, orders may be shipped through established carriers, including:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
- FedEx
The carrier and shipping service will be selected based on the order’s delivery requirements.
4. Estimated Delivery Time
Estimated delivery times generally range from 3–7 business days after an order has been processed and shipped.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, and other circumstances beyond our control.
5. Shipping Costs
Any applicable shipping charges will be displayed during checkout before payment is completed.
6. Order Tracking
When tracking information is available, customers will receive a shipping confirmation email containing the tracking details.
Please allow time for the carrier’s tracking system to update after the package has been shipped.
7. Shipping Delays
Although we make every effort to ensure timely delivery, delays may occur due to weather conditions, carrier disruptions, incorrect delivery information, or other unexpected events.
Allorly is not responsible for delays caused by circumstances beyond our reasonable control.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or has been shipped.
9. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact our customer support team for assistance. We will review the situation and help determine the appropriate next steps.
